Privacy Policy for Essenza Luxe

At Essenza Luxe, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from our customers:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment details when you place an order.
  • Account Information: If you create an account on our website, we may store your username, password, and order history.
  • Browsing Data: We may collect information on how you use our website, including your IP address, browser type, pages viewed, and browsing behavior.
  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies allow us to recognize your device and store preferences to improve site functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to your inquiries, requests, and any issues regarding your order.
  • Personalization: To provide you with personalized content, product recommendations, and promotions based on your browsing history and preferences.
  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or updates on new products. You can opt out of these communications at any time.
  • Improving Services: We use browsing data to analyze site performance, improve user experience, and optimize our services.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your data with trusted service providers who assist with payment processing, order fulfillment, and website operations. These providers are obligated to keep your information secure.
  • Legal Obligations: We may disclose your information if required by law, such as in response to a court order or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of the company, your personal data may be transferred as part of the transaction. We will notify you if this happens.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to secure your payment details and sensitive information during transactions.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, provided it is no longer needed for legal or business purposes.
  • Withdrawal of Consent: You can withdraw consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize returning visitors, remember preferences, and analyze site performance. You can manage your cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: info@essenzaluxe.com
Phone: 0092 300 3331 788
Address: Islamabad Pakistan

We are committed to safeguarding your privacy and ensuring that your experience with Essenza Luxe is secure and transparent. Thank you for trusting us with your personal information.